We care about you and your pet, which is why we offer a 30 day money back guarantee for most items. Here's how it works:
- Please reach our support team at email@example.com for assistance.
- All items must be in the same condition you received them to receive a refund.
- A return shipping label can be provided for a $5 fee that will be deducted from your final refund amount or you can select and pay for your own preferred method of return shipping to our warehouse at:
Great Pet Shop
4901 Morena Blvd, Suite 406
San Diego, CA 92117
*Moderno Crates, personalized items and clearance items are final sale and not eligible for refund.