We we gladly accept returns for reimbursement or exchange within 30 days of receiving your order as long as the item is in brand new, resalable condition. A return shipping label will be provided for a $5 fee that is deducted from your final refund amount.
**Bowsers Pet Products Moderno Dog Crate, Diggs® Revol Dog Crate, KindTail PAWD® Pet Crate, Mystery Boxes, personalized items and clearance items are final sale and not eligible for refund or exchange.
Most orders ship within 1 business day and are typically delivered within 2 to 7 business days via USPS Priority or UPS Ground. Some items may ship directly from the designer and take slightly longer to arrive. This will be noted in your cart at checkout. Moderno Crates are subject to additional shipping charges.